Broad-based training for patients, physicians, hospitals, industry, and more consistent, customized training services for all medical staff education and training for family and caregivers, local EMS, and hospital nonimplant primary care physicians training protocols geared specifically to each device manufacturer's needs technical training for manufacturers' sales staff collaboration in developing clinical training resources, including patient handbooks, physician manuals, and technical manuals general certification of staff at new centers, including surgeons, nurses, cardiologists, anesthesiologists, and perfusionists recredentialing existing centers on behalf of device manufacturer